Salary: $70,010.00 - $115,517.00
OPERATIONS DIVISION MANAGER - PLANT OPERATIONS
CLASS CODE 2605 - Plants SALARY $33.66 - $55.54 Hourly
$70,010.00 - $115,517.00 Annually
GENERAL STATEMENT OF JOB
Under general supervision, performs complex professional supervisory and administrative work overseeing the
operation of the City’s water and wastewater treatment plants. Work involves planning, organizing and directing
personnel assigned to construction, operations and maintenance programs of the Division. Provides oversight for
multiple operations, administration, and technical support, supervises staff and contract personnel who perform
operation and maintenance duties. Employee is also responsible for developing long-range plans, developing
specifications and recommending bid awards for major equipment and material purchases, and assisting in budget
preparations. Work also involves conferring with City officials and various other public and private sector officials to
coordinate and/or advise about utilities programs and activities. Reports to the Assistant Utilities Director.
SPECIFIC DUTIES & RESPONSIBILITIES
ESSENTIAL JOB FUNCTIONS
Oversees the planning, coordination, and assignment of Department’s Water Treatment Plants, Wastewater
Treatment Plants, and plant maintenance section. Ensures compliance with federal, state and local laws,
regulations and guidelines concerning water quality and portability, and for sewage treatment; establishes and
ensures compliance with policies and procedures to meet such regulations; ensures proper completion and
submission of reports and forms as required by federal, state or local authorities
Oversees activities of personnel through direct or delegated supervision, ensuring adherence to established
policies, procedures and standards; reviews, develops and implements policy and procedures, as necessary, to
improve program efficiency, and conducts staff meetings or prepares correspondence to disseminate information;
ensures subordinates receive training necessary to perform assigned duties; receives, reviews and acts on plans
and procedures developed by staff, as appropriate; reviews various reports, including activity logs and incident
reports, and approves actions or makes recommendations as to procedure.
Administers or makes recommendations for routine personnel matters affecting direct subordinates, including
recruiting, interviewing, hiring, training, assigning, scheduling, granting leave, appraising and disciplining, etc.,
submitting such records and reports as required by Utilities management; reviews job performance evaluations of
personnel as submitted by subordinate program supervisors.
Conducts simple and in-depth research, as necessary, to project long-range needs for treatment systems, overall
utilities system operations and enhancement of technology, and associated cost estimates; prepares and presents
oral and written reports to Utilities Director and other management personnel as requested or otherwise deemed
appropriate.
Confers with consulting engineers and manufacturers concerning equipment operation and maintenance, new
equipment design and/or modifications and/or specifications to new/existing equipment and material; prepares
and/or modifies specifications for equipment and materials, reviews bid proposals, and recommends award of
purchase contracts.
Assists in development of annual budget proposals and assists in analyzing budget requests of various Utilities
divisions and programs; may conduct research to develop long-range capital expenditure plans.
Informs and advises officials of the City, Brevard County and other public and private sector agencies, as
appropriate, about financial, engineering, and other needs of the system and about its facilities.
Receives complaints and/or inquiries from Utilities customers and/or the general public pertaining to Utilities and
personnel activities, policies, procedures, etc., and responds based on considerable knowledge of Utilities policies
and activities, or initiates further review and investigation of complaints by appropriate personnel; confers with
parties involved and reviews available documentation, and prepares verbal and/or written responses and
recommendations for presentation to offended parties, personnel involved and appropriate supervisory personnel,
as appropriate; directs such maintenance work as warranted by customer inquiry or complaint.
ADDITIONAL JOB FUNCTIONS
Performs other related work as required.
This job description is not intended to be and should not be construed as an all-inclusive list of all the
responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect
the position activities and requirements, Management reserves the right to modify, add or remove duties and
assign other duties as necessary that are a logical assignment to the position.
EMERGENCY DECLARATION STATUS
Essential Employees may be required to work during an undeclared emergency and/or declared emergency. On an
incident-by-incident basis, the employee’s Department Head will make the determination as to who will be required
to work.
MINIMUM TRAINING & EXPERIENCE
The following education and experience will be accepted:
Bachelor’s Degree from an accredited college with major course work in Engineering, Engineering
Technology, Construction Management, or a related field plus five (5) years of progressively responsible
experience in the maintenance, operation and construction of water and wastewater treatment plants; or
Associate Degree from an accredited college with major course work in Engineering, Engineering
Technology, Construction Management, or a related field plus nine (9) years of progressively responsible
experience in the maintenance, operation and construction of water and wastewater treatment plants; or
High school diploma and a minimum of fourteen (14) years of experience in the maintenance, operation and
construction of water and wastewater treatment plants.
A minimum of five (5) years of supervisory experience in public water and sewer plant operations and maintenance
is required. Must possess a valid Florida Driver’s License and have and maintain an acceptable driving record.
MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
Physical Requirements: Must be physically able to operate a variety of machinery and equipment, including
computers, calculators, facsimile machines, copiers, etc. Must be able to exert a negligible amount of force
frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of
the time but may involve walking or standing for periods of time. Jobs are sedentary if walking and standing are
required only occasionally and all other sedentary criteria are met.
Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural or
composite characteristics (whether similar or divergent from obvious standards) of data, people or things.
Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange
information. Includes giving instructions, assignments or directions to subordinates or assistants.
Language Ability: Requires the ability to read a variety of correspondence, technical reports and studies,
construction specifications, invoices, budgets, legislation, ordinances, technical manuals, etc. Requires the ability to
prepare correspondence, technical reports, personnel records, budgets, purchase orders, forms, etc., using
prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to
speak before groups of people with poise, voice control and confidence.
Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data,
establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in
mathematical or diagrammatic form; and to deal with several abstract and concrete variables.
Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and
written instructions. Must be able to communicate effectively and efficiently in a variety of technical or professional
languages including engineering, environmental, legal and governmental accounting terminology.
Numerical Aptitude: Requires the ability to utilize mathematical formulas; to add and subtract; multiply and divide;
utilize decimals and percentages; understand and apply the theories of algebra, geometry, statistical inference and
statistical theory.
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape.
Motor Coordination: Requires the ability coordinate hands and eyes rapidly and accurately in using office
equipment.
Manual Dexterity: Requires the ability to handle a variety of items such as office equipment. Must have minimal
levels of eye/hand/foot coordination.
Color Discrimination: Requires the ability to differentiate between colors and shades of color.
Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions.
Must be adaptable to performing under stress and when confronted with persons acting under stress and/or
emergency situations.
Physical Communication: Requires the ability to talk and hear: (Talking: expressing or exchanging ideas by means
of spoken words. Hearing: perceiving nature of sounds by ear.) Must be able to communicate via telephone.
PERFORMANCE INDICATORS
Knowledge of Job: Has thorough knowledge of water, wastewater, maintenance organization and operation. Has
thorough knowledge of federal, state and local laws pertaining to water and wastewater. Has thorough knowledge
of the materials, methods, practices, and equipment used in the operation, maintenance and repair of water and
wastewater collection and water distribution. Has considerable knowledge of civil engineering principles as applied
to water and wastewater systems. Has considerable knowledge of the occupational hazards of the work of
subordinates and of the proper safety precautions. Has considerable knowledge of the geographic layout of the
City and the service area. Has considerable knowledge of public finance administration and the budget process.
Has considerable knowledge of the principles of supervision, organization and administration. Has considerable
knowledge of the current literature, trends and developments in the fields of water distribution, wastewater
collection, maintenance, and utilities system administration. Is able to plan, coordinate and supervise the work of a
subordinate professional, technical and clerical staff. Is able to prepare a budget and monitor departmental
expenditures. Is able to perform research to compile data from various sources and prepare reports from such data.
Is able to prepare and maintain detailed records. Is able to read and interpret blueprints and engineering
specifications. Is able to exercise independent judgment and initiative in applying standards to a variety of work
situations. Is able to effectively express ideas orally and in writing. Is able to exercise considerable tact and
courtesy in contact with utilities customers, public officials and the general public. Is able to establish and maintain
effective working relationships as necessitated by work assignments.
Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises
immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high
quality communication and interacts within department and division, and with co workers and the general public.
Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under
"Specific Duties and Responsibilities."
Dependability: Assumes responsibility for doing assigned work and meeting deadlines. Completes assigned work
on or before deadlines in accordance with directives, City policy, standards and prescribed procedures. Accepts
accountability for meeting assigned responsibilities in the technical, human and conceptual areas.
Attendance: Attends work regularly and adheres to City policies and procedures regarding absences and
tardiness. Provides adequate notice to higher management with respect to vacation time and time off requests.
Initiative and Enthusiasm: Maintains an enthusiastic, selfreliant and selfstarting approach to meet job
responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable
direction for completion of work with a minimum of supervision and instruction.
Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur
and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations.
Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of
errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising
judgment.
Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same.
Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor
communications, variance with City policy or procedures, etc. Offers suggestions and recommendations to
encourage and improve cooperation between all staff persons within the department.
Relationships with Others: Shares knowledge with supervisors and staff for mutual and departmental benefit.
Contributes to maintaining high morale among all department employees. Develops and maintains cooperative and
courteous relationships with department employees, staffers and managers in other departments, representatives
from organizations, and the general public so as to maintain good will toward the department and project a good
departmental image. Tactfully and effectively handles requests, suggestions and complaints from other
departments and persons in order to maintain good will within the City. Interacts effectively with fellow employees,
supervisor, professionals and the general public.
Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in
accordance with sound timemanagement methodology. Avoids duplication of effort. Estimates expected time of
completion of elements of work and establishes a personal schedule accordingly. Attends meetings, planning
sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules.
Maintains a calendar for meetings, deadlines and events.
Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the City and various
regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace.
Planning: Plans, directs and uses information effectively in order to enhance activities and production of the
department. Knows and understands the expectations of the City regarding the activities of the division and works
to see that these expectations are met. Designs and formulates ways, means and timing to achieve the goals and
objectives of the department and the division. Within the constraints of City policy, formulates the appropriate
strategy and tactics for achieving division and departmental objectives. Organizes, arranges and allocates
manpower, financial and other designated resources in an efficient and effective way so as to achieve the goals
and objectives of the division and department.
Organizing: Organizes work and that of subordinate staff well. Ensures that staff members know what results are
expected of them and that they are regularly and appropriately informed of all City and department matters
affecting them and/or of concern to them.
Staffing: Works with other department officials and management to select and recommend employment of
personnel for the division who are qualified both technically and philosophically to meet the needs of the division
and the department. Personally directs the development and training of division personnel in order to ensure that
they are properly inducted, oriented and trained.
Leading: Provides a work environment which encourages clear and open communications. Has a clear and
comprehensive understanding of the principles of effective leadership and how such principles are to be applied.
Provides adequate feedback to staff so that they know whether their performance levels are satisfactory.
Commends and rewards employees for outstanding performance yet does not hesitate to take disciplinary action
when necessary. Exercises enthusiasm in influencing and guiding others toward the achievement of department
goals and objectives.
Controlling: Provides a work environment which is orderly and controlled. Coordinates, audits and controls
manpower and financial resources efficiently and effectively. Coordinates, audits and controls the utilization of
materials and equipment efficiently and effectively. Has a clear and comprehensive understanding of City
standards, methods and procedures.
Delegating: Assigns additional duties to staff as necessary and/or appropriate in order to meet division goals,
enhance staff abilities, build confidence on the job and assist staff members in personal growth. Has confidence in
staff to meet new or additional expectations.
Decision Making: Uses discretion and judgment in developing and implementing courses of action affecting the
division. When a particular policy, procedure or strategy does not appear to be achieving the desired result, moves
decisively and definitively to develop and implement alternatives.
Creativity: Regularly seeks new and improved methodologies, policies and procedures for enhancing the
effectiveness of the division and the department. Employs imagination and creativity in the application of duties
and responsibilities. Is not averse to change.
Human Relations: Strives to develop and maintain good rapport with all staff members. Listens to and considers
suggestions and complaints and responds appropriately. Maintains the respect and loyalty of staff.
Policy Implementation: Has a clear and comprehensive understanding of City policies regarding the division,
department and City function. Adheres to those policies in the discharge of duties and responsibilities and ensures
the same from subordinate staff.
Policy Formulation: Keeps abreast of changes in operating philosophies and policies of the City and continually
reviews division policies in order to ensure that any changes in City philosophy or practice are appropriately
incorporated. Also understands the relationship between operating policies and practices and department morale
and performance. Works to see that established policies enhance same.
City of Palm Bay
Operations Division Manager - Plant Operations
SALARY $33.66 - $55.54 Hourly
$70,010.00 - $115,517.00 Annually
LOCATION Palm Bay, FL
JOB TYPE Full-time JOB NUMBER 2553R
DEPARTMENT Utilities OPENING DATE 08/21/2024
CLOSING DATE Continuous FLSA Exempt